Apologizing
We all know people who are masters of the fauxpology–the “I’m sorry you feel that way” version of apologizing. But I have recently been thinking a lot about what makes a really good apology. And in the process, I have come up with a short list of liberating skills that I am working on, all of which are connected to making the work load of being a department chair a little less emotionally daunting. First: apologizing genuinely, and with a…